These terms set out the rules that apply when you access your tahunhoky account, place activity through our lobby, or use OVO, LinkAja, or QRIS for transactions — availability depends on local law and eligible regions. Read through these conditions before you proceed; continuing to use the account means you accept what is written here.
Account Access Terms
OVO, LinkAja, QRIS Transactions
Content & Scope
Your Rights & Choices
KEBIJAKAN PLATFORM
How These Terms Apply to Your tahunhoky Account
These terms govern every interaction between you and tahunhoky — from the moment you open the account page through every session in the lobby and every transaction you initiate. They cover account registration, your use of the slot rooms and live table areas, the sportsbook category, and the wallet transactions you complete through OVO, LinkAja, or QRIS. Where we reference payment activity, we mean the deposit and withdrawal steps that go through your chosen e-wallet as shown in your account dashboard after login. We do not govern the internal policies of OVO, LinkAja, or QRIS directly; those are governed by each wallet provider's own terms. Any feature, game, or content visible in the lobby is subject to these terms alongside any additional conditions stated on that specific item. tahunhoky reserves the right to update these conditions; the current version is always the one displayed on this page. Continued use of your account following any update signals your acceptance of the revised terms. If a section conflicts with local law where you are located, that section applies only to the extent permitted by applicable local regulation.
OVO
OVO wallet transactions in your account are covered under these terms for the deposit and withdrawal steps visible in your account dashboard. The wallet provider's own policies govern what happens inside the OVO platform itself.
LinkAja
LinkAja transfers initiated from your tahunhoky account dashboard fall within scope of these terms. Processing behaviour on the LinkAja side follows LinkAja's own service conditions, which are separate from this document.
QRIS
QRIS payments made through the account wallet step are subject to these terms at the tahunhoky level. The issuing institution behind the QRIS code operates under its own regulatory framework independent of this policy.
CAKUPAN KEBIJAKAN
What Falls Inside and Outside These Terms
Not every layer of your experience is governed by these terms alone. The table below separates what we control directly from what sits outside our policy boundary — so you know exactly where to look when a question comes up about your account, a transaction, lobby content, or a third-party service connected to the platform.
Account Access
Your login credentials, account settings, session activity, and any security steps shown in the account dashboard are fully within scope. We set the rules for how accounts are opened, maintained, and closed.
Transactions
Deposits and withdrawals processed through OVO, LinkAja, or QRIS are covered at the tahunhoky account level. What happens inside each wallet app or bank interface is governed by that service's own terms, not ours.
Site Content
All game rooms, lobby categories, sportsbook markets, and promotional information displayed on tahunhoky are within scope. We determine what content appears, how it is organised, and when it is updated or removed.
Third-Party Services
Game studios such as CQ9, Microgaming, Joker, Spadegaming, and PlayStar supply game content under their own licences. Their internal mechanics, RTP disclosures, and content policies are outside the direct scope of these terms.
HAK PENGGUNA
Practical Actions You Can Take Under These Terms
These terms are not only about what we expect from you — they also set out what you can do. Your account gives you a clear path to review your own activity, correct details that are out of date, and raise a question any time something does not look right. The record of every transaction you have completed through OVO, LinkAja, or QRIS is accessible in the transaction history section of your account dashboard after login. If any personal detail on file — such as the name or contact address linked to your account — needs correcting, the account settings page is where you make that change directly. For anything that requires our involvement, the support contact paths listed in the section below this one are the right place to start. We review every request submitted through those channels and respond to the details you provide. Where a question relates specifically to how your data is handled or stored under these terms, you can direct that to us in writing through the support form.
Review Your Records
Transaction history for all OVO, LinkAja, and QRIS activity is visible in your account dashboard. No separate request is needed — log in and navigate to the transaction history tab to see the full record.
Correct Account Details
Name, contact information, and wallet references linked to your account can be updated through the account settings section. Follow the fields and verification instructions shown on that page.
Raise a Question
If something in these terms is unclear or you believe an error has occurred, submit a query through the support form or live chat channel. Include your account reference so we can locate the relevant record quickly.
Request Policy Clarification
Written questions about how these terms apply to a specific situation — including data handling or account closure — can be submitted to our support team. We respond based on the details you provide.
HUBUNGI KAMI
How to Reach Us About These Terms
Questions about these terms or your account conditions can be directed to us through the channels below. For the fastest response on account-specific matters, have your account reference ready when you make contact.
Live Chat
The live chat button is available on tahunhoky and connects you directly to our support team. Use this route for questions about account conditions, transaction scope, or anything in these terms you want clarified quickly.
Support Form
Submit a written query through the support form on the contact page. This channel is suited for detailed questions about data handling, account records, or policy clarification requests that benefit from a written response trail.
Account Dashboard
Many answers about transaction history and account status are already visible after you log in. Check the dashboard first — the current state of your account, including recent OVO, LinkAja, or QRIS activity, is shown there directly.
KEAMANAN AKUN
How We Handle Your Account and Data Under These Terms
Holding an account on tahunhoky means we store the details you provided at registration and the transaction records generated through your activity. This section explains how we treat that information according to these terms.
Data Handling
We store account registration details and transaction records for as long as your account remains active and for any period required by applicable local regulation. You can request a summary of what we hold by submitting a written query through the support form.
Cookies and Session Data
tahunhoky uses cookies to keep your session active and remember your account preferences across visits on mobile or desktop. The cookie settings panel in your browser lets you manage or clear these at any time.
Account Security
You are responsible for keeping your login credentials private. If you believe your account has been accessed without your authorisation, contact us immediately through live chat so we can review the account activity and take the steps shown in the security settings.
Policy Updates
When these terms are revised, the updated version replaces the previous one on this page. Continuing to use your account after a change takes effect means you accept the revised terms. Contact support if you have a question about what changed.
PERTANYAAN UMUM
Common Questions About These Terms
Below are the questions we receive most often about the terms that govern your tahunhoky account. If your question is not covered here, the support channels listed above are the right place to ask.
Where can I find the current version of these terms?
The current version is always the one displayed on this page at tahunhoky/terms-conditions/. We do not distribute separate versions by email or through third-party channels, so this page is the authoritative source.
Do these terms cover my OVO and LinkAja transactions?
Yes, at the tahunhoky account level. The deposit and withdrawal steps you complete through OVO, LinkAja, or QRIS from your account dashboard are within scope. The wallet provider's own terms govern what happens inside their respective apps.
What happens to my account data if I close my account?
Account data is retained for the period required under applicable local regulation following closure. To request clarification on what is kept and for how long, submit a written query to our support team through the support form on the contact page.
Are the game studios — CQ9, Microgaming, Joker, Spadegaming, PlayStar — covered by these terms?
These studios supply game content to the lobby. Their content is accessible through your tahunhoky account and is therefore subject to these terms at the account level. Each studio's own policies govern their internal game mechanics and RTP disclosures separately.
How do I correct personal details linked to my account?
Go to the account settings section after logging in and follow the fields and verification instructions shown there. If the change you need is not available through that page, contact support through live chat with your account reference and the detail you want updated.
What should I do if I disagree with something in these terms?
Submit a written question to our support team through the form on the contact page, specifying the section in question. We will review your query and respond based on the information you provide. Access to the platform depends on local law and eligible regions.