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These terms set out how tahunhoky operates your account, handles your data and defines what applies when you access the platform from Indonesia. Availability depends on local law and eligible regions — read the sections below so you know exactly where you stand.
Our legal terms cover every interaction between you and the tahunhoky platform — from the moment you open an account to every session, wallet transaction and support exchange that follows. When you use OVO, LinkAja or QRIS to move funds through your account, those transactions are processed under the conditions described in this policy. We do not override what your local law already requires; where a conflict exists, local law takes priority for accounts operating in Indonesia. We collect only the data needed to run your account and process your transactions. That means account credentials, wallet identifiers such as your OVO number, and the session records tied to your login. We keep this information for as long as your account remains active and for a reasonable period after closure, in line with our data retention practice. Any change to these terms is communicated through your account dashboard before it takes effect. You do not need to search for updates — the current version is always the one shown in the Legal section of your account. If you have a question about how a specific clause applies to your account, the support paths in the Contact section below are the fastest route to a straight answer.
OVO wallet transactions fall under the transaction terms in this policy. Your OVO number is stored as a wallet identifier and used only for account-linked payment processing.
LinkAja transfers are covered by the same transaction conditions. Records of LinkAja activity tied to your account are retained under our standard data practice.
QRIS payments processed through your account are logged as transaction records. The same account-data rules apply regardless of which QRIS-linked source you use.
Not every digital interaction with tahunhoky falls under the same rules. This section draws the line between what our policy governs directly and where a different framework — your local law, a third-party provider or a separate service agreement — applies instead. Knowing the scope helps you ask the right question to the right party.
Creating, suspending or closing your tahunhoky account falls fully within this policy. The account dashboard shows your current status, and any change to access eligibility is communicated through that dashboard before it takes effect.
Deposits and withdrawals processed through OVO, LinkAja and QRIS are covered by our transaction terms. The wallet record and any fee or limit displayed at the time of the transaction is the definitive reference — not an external summary.
Game titles from CQ9, Microgaming, Joker, Spadegaming and PlayStar are published under each studio's content licence. Our policy covers how we present and give you access to that content; the studio retains its own IP and content rights.
Links or integrations that take you outside the tahunhoky domain are not covered by this policy. Once you leave our platform, the terms of the third party you land on apply. We do not control or accept responsibility for those terms.
This policy gives you concrete steps you can take without needing to contact support first. You can review your full account history — including every OVO, LinkAja and QRIS transaction — directly from the Transactions tab after login. If any personal detail in your account is wrong, the Account Settings page lets you correct it by following the fields and verification steps shown there. Questions about a specific policy clause can be submitted through the support form; we respond through the same channel so the thread stays in one place. For a formal request — such as asking what data we hold or asking for records to be deleted after account closure — use the dedicated contact path described in the Support section below. Each request is logged with a reference number sent to your registered contact. That reference is your evidence the request was received, and you can follow up using it if you need a status update.
Open the Transactions tab in your account after login. Every wallet movement — OVO transfer, LinkAja payment, QRIS scan — appears there with a date stamp and status.
Head to Account Settings to update personal information. Follow the fields and verification steps shown on that page; do not submit corrections through chat as they cannot be processed there.
Use the support form and select Legal as the category. We reply through the same form thread so you have a complete record of the exchange in one place.
For a formal data request or a post-closure deletion request, use the Legal contact path in the Support section. A reference number is issued to your registered contact when we receive it.
If a section in this policy is unclear or you need to submit a formal request, use the channels below. Each one routes your message to the team that handles legal and account matters — not the general game-support queue.
Submit your question or formal request through the in-account support form. Select the Legal category so it reaches the right team. A reference number is returned to your registered contact.
For urgent account-access questions tied to a legal matter, open live chat from your account dashboard. Have your account ID ready so the agent can pull your record without delay.
Formal written requests — data inquiries, deletion requests, policy disputes — can be sent to our support email address listed in the Contact page. Include your registered OVO or account number in the subject line.
Our account infrastructure is built around the minimum data needed to run a working, secure account for each user in Indonesia. We do not sell account data, we do not share wallet identifiers with third parties outside of the payment processing required to complete your OVO, LinkAja or QRIS transaction, and we apply session-level security controls to every login. Below is how each of the four main areas works in practice.
We store your account credentials, wallet identifiers and session logs. Nothing beyond what is needed to run and secure your account. You can review what is held by submitting a request through the Legal contact path.
We use cookies to maintain your login state and to record session preferences. No advertising or cross-site tracking cookies are placed on your device. Cookie settings are adjustable through your browser.
Login sessions are protected at the account level. If unusual access is detected, the account is flagged and you are notified through your registered contact. Follow the verification steps shown in the notification to restore full access.
Account data is kept for as long as the account is active and for a defined period after closure. To request deletion after closure, use the Legal contact form. The timeline for completion is shown in the confirmation we send.
These are the questions we see most often about the tahunhoky legal terms, user rights and data practice. If yours is not listed here, submit it through the support form with Legal selected as the category.
Yes, for accounts operating in Indonesia where access is permitted under local law. Availability depends on your region and the applicable local regulations. The current access status for your account is shown after login in your account dashboard.
We store your account credentials, your registered wallet identifiers — such as your OVO number — and your session and transaction records. We hold only what is needed to run and secure your account. You can request a full list through the Legal contact form.
Open Account Settings after login and follow the fields and verification steps shown there. For details that cannot be changed directly — such as registered wallet identifiers — submit a correction request through the support form with Legal as the selected category.
Yes. Submit a formal deletion request through the Legal contact path described in the Support section of this page. Include your account ID and registered contact. A reference number is issued when we receive the request, and the expected timeline is stated in our reply.
Every wallet movement processed through your tahunhoky account — OVO, LinkAja and QRIS — is covered. Each transaction is logged in the Transactions tab of your account. Those records are the authoritative reference for any dispute or formal inquiry.
We notify you through your account dashboard before any change takes effect. You do not need to check for updates manually. The version shown in the Legal section of your account is always the current operative version.