Live / Sports
This page sets out exactly what data tahunhoky collects when you use our lobby, how we store it, and the choices you hold over it. Every point here applies to your account on tahunhoky, and access to our services depends on local law and is available where local law permits.
When you open an account on tahunhoky, we collect the information you submit directly — your login credentials, contact details and the payment method you select at the time of a transaction. Where you use OVO, LinkAja or QRIS to move funds, we receive a transaction reference and status flag from the payment channel; we do not store your full wallet PIN or payment-app credentials on our servers. We also collect session data automatically: the device type, browser version, screen resolution and session timestamps that help us keep the lobby functional across different screens. This data is used strictly to operate the account, resolve disputes and improve the stability of game delivery. We do not sell your personal information to third parties. Where we share data — for example, with a payment processor to confirm a transaction — that sharing is limited to what is necessary to complete the step you initiated. Retention periods follow the requirements of applicable law in the region where we operate. You can review the current status of your data at any time by logging into your account dashboard.
Transaction reference and status only — no wallet credentials stored on our side.
Payment confirmation data passed through the channel; we retain the outcome record, not the method detail.
Scan-and-pay session data logged as a transaction event tied to your account ID.
This policy covers all interactions with tahunhoky — including account creation, lobby browsing, game sessions and any support contact you initiate through our channels. It does not extend to third-party services you navigate to from our site. Understanding the boundary helps you know which rules protect your data at each step.
Covered in full. Login events, session records and account-settings changes all fall inside this policy. Data collected during these steps is governed by the terms described on this page.
Covered at the point of handoff. We receive and store a transaction outcome record. The payment app's own privacy terms govern what that app collects on its side.
Covered. Game session data — title opened, session length, device context — is collected to maintain lobby functionality and is subject to the retention rules here.
Not covered. External links, payment-app interfaces and any platform you reach after leaving tahunhoky operate under their own privacy policies. We cannot control or be responsible for those.
You hold several concrete rights over the data we hold on your account. You can request a summary of what we have on file, ask us to correct details that are inaccurate, and raise a question directly with our support team if something is unclear. These are not abstract entitlements — they map to specific steps inside your account and through our support channel. To review what data we hold, log in and go to the account-settings section; your profile fields, linked payment method and session history are visible there. To correct an error — a mistyped contact detail, for instance — use the edit function in the same section and save the change. For anything you cannot adjust directly, raise it through our support contact path and we will handle it manually. If you wish to request deletion of your account and associated data, that request must also go through support, where we will confirm the steps and any conditions that apply under local law.
Log into your account dashboard to see profile data, linked payment method and session history currently held on file.
Use the edit fields in account settings to update inaccurate information and save the change directly.
Contact our support team via the channel listed on this site if a data matter is unclear or cannot be resolved through the account panel.
Deletion requests are handled through support. We will confirm the process and any conditions under applicable local law before proceeding.
If this policy raises a question you cannot resolve through your account dashboard, our support team is the right contact. Reach us through the channel that works for your situation — live chat for faster responses, email for detailed written queries, or the in-account help form for account-specific matters.
Open the chat widget from any page on tahunhoky to reach the support team. Suitable for quick clarifications about data handling or your account record.
Send a written query to the support address listed in your account dashboard. Useful for detailed data requests or correction submissions that need a paper trail.
Log in, go to the help section and submit a request tied directly to your account ID. This is the recommended path for deletion or data-summary requests.
Beyond account data, we use cookies and similar session identifiers to keep the lobby stable between pages and to recall your display preferences. You can manage cookie permissions through your browser settings; disabling certain cookies may affect lobby functionality on some devices. Account security depends on the credentials you set — keep your login details private and do not share them. We apply standard encryption in transit for all account and payment data moving between your device and our servers. Data is retained for as long as your account is active and for the period required by applicable law after any closure. We do not keep data longer than necessary for those purposes.
Session and preference cookies keep the lobby consistent across page loads. Manage them in your browser settings; some lobby features may behave differently if certain cookies are off.
Your credentials are your responsibility on your end. We apply encryption in transit, but protecting your login details from sharing or exposure is a step only you can control.
We keep account data while your account is active and for the legally required period after closure. No data is held beyond what applicable law in your region requires.
When this policy changes, the updated version is published at this URL with a revised date. Continuing to use the account after a change takes effect means you have seen the update.
These are the questions we hear most often about how your data is handled on tahunhoky. If yours is not here, use the support contact path above.
We collect the details you submit during account creation — contact information and login credentials — plus session data generated during your use of the lobby. Payment method data is limited to transaction references; we do not store your wallet PIN or payment-app password.
We share data only where necessary to complete a step you initiated — for example, passing a transaction reference to OVO, LinkAja or QRIS to confirm payment status. We do not sell personal data. Any sharing is limited to the minimum required for that specific purpose.
Data is retained while your account remains active and for the period required by applicable law after closure. We do not retain information beyond those requirements. The exact period depends on local legal obligations in the region where access is permitted.
Yes. Log in and go to your account settings to review your profile, linked payment method and session records currently on file. If you need a broader summary, submit a request through the in-account help form or email support.
Corrections to profile fields can be made directly in account settings. Deletion requests must go through our support team — log in and use the help form, or send an email to the address shown in your dashboard. We will confirm the steps and any applicable conditions.
Our policy covers the transaction record we receive on our side — status and reference only. The payment app or channel you use has its own privacy policy that governs what it collects during the payment step. We recommend reviewing those terms directly within the relevant app.